Frequently asked questions
What is the return policy?
We do not accept returns or exchanges.
All orders are carefully checked before dispatch to ensure quality. Please make sure to record a clear unboxing video from start to finish when opening your parcel.
This is required for any issue to be reviewed. Thank you for understanding and supporting a small business.
What payments do you accept and is is safe to shop on your website ?
We accept all major credit card and debit cards. Yes, we use secure encryption technology to protect your personal and payment information.
When will I get my order?
All orders are processed within 1–2 business days after payment confirmation. Once dispatched, parcels are delivered within 2–3 working days through our trusted courier partners. You’ll receive a message with your tracking number via Instagram DM or email once your order has been shipped.
Where are your products manufactured?
Our collections are 100% curated from reputable suppliers across the UK and abroad, selected for their craftsmanship, quality, and value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.